How eCommerce fulfilment works with Shape
By combining industry experience and technology, Shape empowers brands to streamline their eCommerce operations and deliver an outstanding service. Discover more today.
Get startedFrom online store to door, Shape has you covered
Whether you are completely new to 3PL and order fulfilment, or simply switching from your current provider, Shape's premium service is essential for any ambitious or fast-growing eCommerce brand.
Step 1
Let's connect
When you partner with Shape, the simple onboarding journey begins. Integrations are available with all major eCommerce platforms so whatever channels you use, Shape will connect to your online store and take responsibility for your order fulfilment.
When you partner with Shape, the simple onboarding journey begins. Integrations are available with all major eCommerce platforms so whatever channels you use, Shape will connect to your online store and take responsibility for your order fulfilment.
Step 2
You send your stock to Shape
The next step of the process is for you to send us your stock. Shape's secure fulfilment centres handle and dispatch thousands of products across the world every single day, so you're in excellent hands. Alternatively, collection of your stock can also be arranged.
The next step of the process is for you to send us your stock. Shape's secure fulfilment centres handle and dispatch thousands of products across the world every single day, so you're in excellent hands. Alternatively, collection of your stock can also be arranged.
Step 3
Time to start selling
Once the integration has been completed and your stock has arrived, it's time to get selling! Each and every order will automatically be received on our cloud-based platform, providing you with complete control and visibility of your inventory in real-time.
Once the integration has been completed and your stock has arrived, it's time to get selling! Each and every order will automatically be received on our cloud-based platform, providing you with complete control and visibility of your inventory in real-time.
Step 4
We pick and pack your orders
When your customers have made their purchases, Shape's dedicated team will pick, pack and dispatch your orders with over 99.9% accuracy. Using state-of-the-art security and technology, barcode scanning and time-stamped recordings, you can rely on Shape's rapid dispatch to deliver your products quickly, safely, and in pristine condition.
If you require custom packaging as part of your brand experience, Shape can help you there too.
When your customers have made their purchases, Shape's dedicated team will pick, pack and dispatch your orders with over 99.9% accuracy. Using state-of-the-art security and technology, barcode scanning and time-stamped recordings, you can rely on Shape's rapid dispatch to deliver your products quickly, safely, and in pristine condition.
If you require custom packaging as part of your brand experience, Shape can help you there too.
Step 5
We ship your orders
Shape will dispatch your products quickly and efficiently using the most reliable, appropriate and cost-effective couriers on the market. At the point of dispatch, Shape will send real-time tracking data back to your channel, so that you're always in control of your orders.
Shape will dispatch your products quickly and efficiently using the most reliable, appropriate and cost-effective couriers on the market. At the point of dispatch, Shape will send real-time tracking data back to your channel, so that you're always in control of your orders.
Step 6
Happy customers
Your delighted customers receive their products on time, and in excellent condition. Remember, happy customers are the driving force behind greater brand loyalty, 5-star reviews, recommendations to family and friends, as well as repeat business.
Your brand has an exciting future, get in touch with Shape today to see how we can help deliver it.
Your delighted customers receive their products on time, and in excellent condition. Remember, happy customers are the driving force behind greater brand loyalty, 5-star reviews, recommendations to family and friends, as well as repeat business.
Your brand has an exciting future, get in touch with Shape today to see how we can help deliver it.
Why partner with Shape for your eCommerce fulfilment?
With well over a decade of 3PL & order fulfilment experience, Shape understands the opportunities and challenges of this fast-paced sector. Trust Shape to take care of your fulfilment so that you can focus on what matters most to you.
Easy onboarding
Onboarding with Shape couldn't be easier! Our excellent team will be on hand to guide you through the integration process and the delivery of your products to get you up and running in no time.
Dedicated Account Manager
Whether you are selling products in one country or multiple territories and continents, you can rest assured that your dedicated and familiar Account Manager will be with you every step of the way.
Real time inventory and storage
Equipped with the latest security systems, Shape's accredited organic fulfilment centres can house your entire range of products. Coupled with Shape's intuitive smart portal, you will have complete oversight of your inventory in real-time.
Expert pick and pack solution
Every single day, thousands of barcoded products are picked, packed and dispatched with 100% accuracy. Shape combines automated technology and driven people to provide a seamless, efficient and rapid service.
The best shipping services
Shape partners with the most cost-effective and reliable couriers in the world. This enables Shape to provide a trustworthy service by securing the best and most competitive rates, allowing the savings to be passed on to you and your customers.
Let Shape manage your customer returns
Sometimes products need to be returned for one reason or another. Shape offer a seamless returns process that can align with your returns policy, taking the headache of customer returns away from your and your business. We've got you covered.
Time to focus on you and your business
The value of using Shape as your order fulfilment and 3PL provider is to remove the stress off logistics and storage. This allows you to free up your time, make substantial cost savings, and deliver a superior service for your customers. Discover how to transform your brand today.
Frequently asked questions
What is order fulfilment?
Shape provides an eCommerce order fulfilment & 3PL solution, which means we would fulfil your orders on your behalf. When you partner with Shape, we can integrate with your online store in minutes. Your products will be housed on our premises and when we receive your orders, those products will be picked, packed and dispatched to your customers on your behalf.
Why should I use a fulfilment partner?
The value of using Shape as your order fulfilment and 3PL provider is that we take away the stress of logistics and storage, allowing you to free up your time, export to new markets, take advantage of our excellent courier rates and make substantial cost savings, as well as delivering a superior service for your customers, all whilst having complete oversight and control of your stock. Discover how to transform your brand today!
What eCommerce platforms do you connect with?
Shape integrates with all major platforms including the likes of Amazon, Cin7, Shopify, eBay, Magento, ShipStation, ChannelEngine & WooCommerce among others. If your platform is not listed here, wish to use multiple channels or if you require a bespoke eCommerce platform to suit your business exactly, please get in touch today.
Am I a good fit for Shape?
If you are looking to grow your brand, or to access new markets throughout the world then yes, you are an excellent fit. We'd love to hear from you today!
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